1. DEFINITIONS

In these General Terms and Conditions the following terms shall have the following meanings:

"bracketofficial.nl" is the name of the website and is owned by Bracket, located in Helmond.
Bracket. is registered in the trade register of the Chamber of Commerce Eindhoven.
"Receipt Confirmation": the receipt, as defined in article 3.2 of these Terms and Conditions.
"Product": the product or products to be delivered to you by or via bracketofficial.nl within an agreed term following the conclusion of an agreement between Bracket and you, for which you will have to pay a price determined by us.
"Conditions": these general conditions.

2. APPLICABILITY

2.1 These Terms and Conditions apply to all offers, orders and agreements made through Bracket's website to which Bracket is a party, to the exclusion of any other general terms and conditions. By entering into an agreement between you and Bracket through the procedure as described in article 3 of these Terms and Conditions, you explicitly accept these Terms and Conditions.
2.2 Deviations from the provisions of these Terms and Conditions are only possible with written approval of Bracket, in which case the other provisions of these Terms and Conditions will remain in full force.
2.3 All rights and claims stipulated in these Terms and Conditions and in any further agreements for Bracket's benefit are likewise stipulated for the benefit of intermediaries and other third parties called in by Bracket.
2.4 Bracket has the right to change these Terms and Conditions and the content of its website.

3. OFFERS / AGREEMENTS

3.1 All offers made on Bracket's website are without obligation until you have received the Receipt Confirmation. If Bracket needs to increase the purchase price of the product, it will notify you immediately in writing (by letter or email). You will in that case be entitled to dissolve this agreement by notifying Bracket in writing (by letter or e-mail).
3.2 The agreement between Bracket and you will come into effect at the moment you:
(a) placed an order on Bracket's website by fully and correctly filling in the form on Bracket's website;
(b) clicked on the send button on Bracket's website;
(c) confirmed that the information provided by you is correct;
(d) received a confirmation from Bracket at your e-mail address that Bracket has received your order (the "Receipt Confirmation"). If the agreement with you cannot reasonably be expected to be fulfilled by Bracket, the Receipt Confirmation will not be sent.
3.3 The Acknowledgement of receipt will in any case contain the following information:
(a) a description of the product purchased by you and the number of products purchased by you;
(b) the price of the product;
(c) your name, residential address, billing address (if different from your residential address and/or delivery address), your e-mail address and your telephone number;
(d) the delivery period of the product;
(e) the order number of the agreement;
(f) the e-mail address of Bracket, where you can contact us with questions about your order.
3.4 The agreement contains all agreements made between you and Bracket and will supersede all previous agreements, arrangements and/or understandings made between you and Bracketbracelets.nl.
3.5 Bracket's records will serve as evidence, unless proven otherwise, of orders given and payments made by you to Bracket and deliveries made by Bracket. Bracket acknowledges that electronic communication may serve as evidence. By accepting the terms and conditions you also acknowledge this.

4.DELIVERY AND DELIVERY COSTS

4.1 All prices for the offered goods are in Euros, excluding VAT and other government levies.
4.2 The risk during transport of the product ordered by you is for Bracket. The risk of the product will pass to you at the time of delivery, subject to liabilities that cannot be excluded by law by Bracket.
4.3 Delivery costs are never included in the sales price unless indicated/quoted.
4.4 as much as is specified in the agreement between you and Bracket. The delivery times given by Bracket shall not be regarded as a deadline, unless explicitly agreed otherwise.
4.5 If the agreed delivery term is exceeded by Bracket for any reason whatsoever, Bracket shall immediately notify you in writing (by letter or e-mail). You shall in that case be entitled to dissolve the agreement with Bracket by notifying Bracket in writing (by letter or e-mail).
4.6 Standard deliveries will only take place within the Netherlands. We can deliver elsewhere by appointment.

6. RETURNS

6.1 Goods may be returned within 14 working days of receipt if reported in advance to info@bracketofficial.nl. The goods must be delivered in unused, original and undamaged packaging.
6.2 Bracket reserves the right to refuse returned products or to credit only part of the amount already paid if it is suspected that the product has already been opened, used or damaged by your fault (other than that of Bracket or the supplier of the product).
6.3 If a product is returned that in Bracket's opinion is damaged due to an act or omission by you or otherwise at your risk, Bracket will notify you in writing (via letter or email). Bracket shall be entitled to deduct the reduction in value of the product resulting from such damage from the amount to be refunded to you.
6.4 The costs made for returning a product will in the first instance be for the buyer, in consultation an appropriate response will be given.

7. GUARANTEES

7.1 There is no warranty on the products supplied by Bracket, only an exchange warranty if the product is faulty at delivery. All this in view of the fact that the products offered by Bracket do not have and do not require manufacturer's warranties. When using the products, please take care not to bring them in contact with any harmful external factors.

8. COMPLAINTS

8.1 All complaints regarding delivery, quality, condition of the product or any other complaint will be seriously considered by Bracket.
8.2 You should send your complaint by email: info@bracketofficial.nl
8.3 Bracket will try to resolve the complaint within 10 days. Bracket will notify you in writing (via letter or e-mail) or by telephone.